Subscription policy

At Double Bagel, we understand that circumstances may change, and we want to ensure that our customers have a convenient and fair purchasing experience. Therefore, we have implemented a 48-hour purchase cancellation policy. Please review the details below:

Eligibility for Cancellation:

• The 48-hour cancellation period begins from the time the order is placed.
• This policy applies to all standard orders and eligible items.

Cancellation Process:

• If you wish to cancel your order within 48 hours of purchase, please contact our customer service team promptly at hello@doublebagel.ca.
• Provide your order number and any relevant details to expedite the cancellation process.

Refund Process:

• If the cancellation request is made within the 48-hour timeframe, a full refund will be issued to the original payment method.
• Refunds may take 3-5 business days to reflect in your account, depending on your financial institution.

Late Cancellation:

• Cancellation requests received after the 48-hour window may be subject to our standard return policy.

Contact Information:

• For any questions or concerns regarding order cancellations, please reach out to our customer service team at hello@doublebagel.ca.